The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Items should be washed sparingly to preserve their longevity. Hand wash cold, lay flat to dry as necessary.
Each item I ship is carefully and loving wrapped and packaged for protection. If you have any special requests please let me know and I would be happy to do my best to accommodate.
Adult hats are sized to fit an average adult woman unless otherwise specified. I am happy to make custom sizes, just send me a message with your measurements.
Wholesale orders are available and welcome upon request. Please contact me directly for information regarding wholesale ordering.